Refunds
The following diagram covers the possible status flow for Refunds. For every status change a webhook notification is sent to the merchant's API.
Status Description
| Refund Status | Trigger | Changes in linked transaction |
|---|---|---|
REQUESTED | Merchant requests a refund successfully | none |
PROCESSING | We request a refund successfully to the PSP | none |
COMPLETED | We get a response from the PSP that the refund was completed | Status Change: REFUNDED, PARTIALLY_REFUNDEDUpdate Refunded Amount |
FAILED | We tried to process the refund but an error occurred and it will not proceed | none |